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September 30, 2021
A new realism in QA.
The 13th edition of the World Quality Report identifies a welcome increase of positivity in the world of Quality Assurance. Acceleration in Quality transformation is visible across the board, directly attributing to the resilience shown by the IT and Quality teams in the face of COVID crisis.
This has been a year of steady and encouraging progress with a new sense of reality, not just a new normal. IT teams were able to overcome challenges due to the COVID crisis with relative ease and transition to remote working in distributed virtual teams happened effectively.
What’s more, the importance of quality assurance has been reinforced: our survey sample of 1,750 CIOs and senior tech leaders emphasizes the value of testing than ever before, and the onward march towards digitization ensuring quality with seamless customer experience is of the utmost priority.
For more information on specific geographical areas within this global study, please download e-copies of the regional pull-outs from below:
North AmericaUnited KingdomFranceGermanyAustralia & New ZealandJapanBeluxChinaEastern EuropeSouthern EuropeNordics
1 PDF (10 MB)
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